| Fast Facts |
| Course Number:
| IC044 |
| Course Duration:
| 1 day |
| Topic: |
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Understand the features available through Interchange
| Audience: |
|
Business users of Interchange
| Price: |
|
* all prices excluding VAT
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IC044 - Interchange Fundamentals
Interchange Fundamentals is designed to provide the basic knowledge
and skills needed for managing business aspects of a web site based
on the Interchange platform.
| Goal: |
|
A successful participant will understand the basic workings of an
Interchange web site, and be able to utilize the Administrative User
Interface to modify components of the web site.
| Audience: |
|
Business users of Interchange, including the technical buyer, customer
service user, business manager, and product marketing specialist. Any
person who needs to be able to access and process orders, customer
information, or product information, and understand the features
available through Interchange.
| Prerequisites |
|
User-level experience with any computer system, use of mouse, use of
menus, use of any graphical user interface, basic understanding of
how web pages are created.
| Course Objectives |
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- Basic e-commerce concepts and site components
- Interchange features and functionality
- System requirements and installation options
- Anatomy of an Interchange transaction
- Product management
- Content management
- Site Design
- Merchandising
- Reports
- Order processing
- Interchange administrative tool
- Interchange support
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