Subscription Options
The unpredictable nature of the Internet and multifaceted interoperability requirements means that configuring and administering a web server can be a difficult and risky. Developers and site administrators need technical support during all phases of launching and maintaining their web servers. Red Hat's Stronghold technical support experts have extensive Apache and Stronghold experience with a track record for solving issues quickly and definitively. For a comprehensive definition of our installation, configuration, administration, and expert advice services, review our support definitions page.
Red Hat offers a variety of technical support packages to meet your needs from email support to extensive 24x7 coverage. The table below provides a quick comparison of our plans. For more information about Stronghold support packages contact the Red Hat Stronghold sales team by calling 866-2REDHAT ext. 45045 or clicking on the Contact Sales button to send a request by email.
International customers calling from outside the U.S. and Canada can purchase Stronghold support services packages by calling +44 (0)1483 734 950.
Red Hat Stronghold Support Services Plans
| Stronghold Enterprise for Red Hat Linux Advanced Server |
| Product Name |
Price |
Description |
| Stronghold for Advanced Server - Basic Web Support |
$395 |
Complements base Advanced Server product. Does not contain media kit. 12 month subscription for:
- Updates & upgrades via Red Hat Network
- Mon-Fri 9am-9pm US Eastern phone-based Stronghold support. |
| Stronghold for Advanced Server - Standard Services |
$695 |
Complements Standard Advanced Server product. Does not contain media kit. 12 month subscription for:
- Upgrades & upgrades via Red Hat Network
- Mon-Fri 9am-9pm US Eastern phone-based Stronghold support. |
| Stronghold for Advanced Server - Premium 24x7 Services |
$895 |
Complements Premium Advanced Server product. Does not contain media kit. 12 month subscription for:
- Updates & upgrades via Red Hat Network
- 24x7 phone-based Stronghold support. |
| Stronghold Enterprise for Advanced Server Media Kit |
Call Sales |
Binary & Source CD; 12 month GeoTrust Server Coupon; Stronghold Installation & Administration Guide; Apache Desktop Reference by Ralf Ingleschall |
| Stronghold Enterprise for Unix Platforms |
| Product Name |
Price |
Description |
| Stronghold for Unix Platforms |
$995 |
Media Kit (CD and Manuals)
12 months:
- GeoTrust Certificate
- Updates & upgrades via Red Hat Network
- Web-based installation and configuration support; Mon-Fri 9am-9pm US Eastern, 2 day response; 1 contact |
| Stronghold Annual Renewal with GeoTrust Coupon |
$795 |
Renewal of 1st Unix web server, includeing GeoTrust Coupon; 12 months Mon-Fri 9am-9pm US Eastern, 2 day response; 1 contact; Web-based installation and configuration support |
| Stronghold Annual Renewal Bundle 2+ with GeoTrust Coupon |
$395 |
Renewal of additional Unix Servers, including GeoTrust Coupons |
| Stronghold - Standard System Response |
Call Sales |
12 months Mon-Fri 9am-9pm US Eastern, 4 hour response; 2 contacts; includes media kit; phone & web-based installation, configuration and administration support |
| Stronghold - 24x7 System Response |
Call Sales |
12 months 24x7, 1 hour response; 2 contacts; includes media kit; phone & web-based installation, configuration, administration support and expert advice |
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