Quality AsssuranceAll Red Hat professional consulting service offerings encompass a
standard set of quality assurance components that support the entire
life cycle of the technology deployment. These quality assurance
components include:
Engagement and Project Management: All Red Hat service offerings include
an engagement and/or project management component to ensure projects
meet or exceed customer expectations.
Technical Expertise: Red Hat consultants are world leaders in open
source technology, with unmatched knowledge and understanding of
heterogeneous IT infrastructure.
Business Congruence: The value-add of any technology deployment must
ultimately be measured by improvement to the business. Red Hat solutions
are measureable and traceable to project business objectives.
Knowledge Transfer: All Red Hat offerings include professional
documentation as well as formal and informal training on deployed
technology.
Support and Maintenance Services: Successful technology deployments
don't end with initial implementation. All Red Hat solutions include a
technical support and maintenance service component to manage
implemented solutions after the implementation.
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