Red Hat Linux 6.2: The Official Red Hat Linux Installation Guide Prev Appendix A. Getting Technical Support Next Support Frequently Asked Questions (FAQ) Q: E-Mail Messages to support@redhat.com Bounce I send e-mail to support@redhat.com but my messages bounce back to me. What is the problem? A: support@redhat.com Is Not Used at This Time To better serve our customers, Red Hat is re-engineering our e-mail support process. At this time, the support@redhat.com address is not functional. In the meantime, please use support via the Web or by telephone. Q: System Won't Allow Login I know that I have already signed up, but the system will not let me log in. A: Old Logins and Passwords Won't Work You could be trying to use an old login and password, or simply mistyping your login or password. Prev Home Next Questions for Technical Support Up Installing Without Partitioning