Red Hat Customer Stories

FAST FACTS

Customer: SFR

Industry: Telecommunications

Geography: France

Business Challenge: To replace an end-of-life proprietary system, IBM Websphere, with a standardized infrastructure; rewrite and deploy business critical applications by 2012, and reduce the Total Cost of Ownership (TCO)

Solution: SFR selected JBoss Enterprise Application Platform to develop Java applications based on open source industry standards while remaining fully supported by a trusted partner

Software: Application servers: Solaris Sparc x86; Web servers: Red Hat Enterprise Linux and Oracle 10i

Hardware: 6 units HP DL580 G5 for customer service, 13 units HP DL 580 G5 for catalogue, and 4 units HP DL 580 G5 for order entry

Migration Path: Migrated from IBM Websphere and Oracle WebLogic

Benefits: SFR accelerated Java deployments compared to the previous Oracle WebLogic and IBM Websphere-based system. The quality of support has improved through shorter response times from the support teams.

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: EMEA , Geography , Industry , International , JBoss Enterprise Application Platform , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss on RHEL , Migration Path to JBoss , Proprietary to JBoss , Red Hat + JBoss Solutions , Red Hat Enterprise Linux , Red Hat Solutions , Telco , WebLogic to JBoss

Wireless Leader Builds on Its Use of Red Hat Enterprise Linux with Red Hat's Virtualization Portfolio


RALEIGH, N.C.--(BUSINESS WIRE)--Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source solutions, today announced that Qualcomm Incorporated has adopted Red Hat Enterprise Virtualization as a key
virtualization platform for its production workloads.

Qualcomm first implemented Red Hat Enterprise Linux in 2003 and became an early adopter of the virtualization technology integrated into the Red Hat Enterprise Linux 5 platform in March 2007. The company also
became active in the Red Hat Enterprise Virtualization beta program in 2009, allowing it to test the performance, scalability and density features offered by the solution.

“After completing our formal evaluation of the Red Hat Enterprise Virtualization portfolio, we've begun to put the solution into our production environments,” said Bob Gerling, staff IT engineer at Qualcomm. “Red Hat Enterprise Virtualization was a logical next step in our evolving Red Hat technology collaboration that builds on our
extensive use of Red Hat Enterprise Linux and its integrated virtualization technology.”

Qualcomm today deploys Red Hat Enterprise Linux 5.4 as its base operating system and leverages the solution's integrated KVM hypervisor to also deploy Red Hat Enterprise Linux 5.4 as its guest operating system. It manages these virtual instances with the management tools included in Red Hat Enterprise Virtualization.

“Red Hat Enterprise Virtualization is now one of our key, standard virtualization platforms,” said Gerling. “We look forward to continuing to work with Red Hat as its platform offers organizations like ours an enterprise-grade, open source alternative to traditional virtualization offerings.”

For more information about Red Hat Enterprise Virtualization, visit www.redhat.com/rhev.

For more news about Red Hat, visit www.redhat.com. For more news, more often, visit www.press.redhat.com.

: For Servers , Geography , Press Release , Red Hat Enterprise Virtualization , Telco , Virtualization

Japanese Communications Provider Launches New Cloud Service Offering and Joins Red Hat's Premier Certified Cloud Provider Program

RALEIGH, N.C.--(BUSINESS WIRE)--Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source solutions, today announced another endorsement of Red Hat Enterprise Virtualization as a foundational technology for clouds. NTT Communications (NTT Com) in Japan has built its new cloud computing and hosting service offering, BizHosting Basic, on Red Hat Enterprise Virtualization and has become a Red Hat Premier Certified Cloud Provider. In addition, Red Hat Enterprise Linux will be offered as a guest operating system for the new NTT Com service.

Red Hat Enterprise Virtualization was delivered to the market in November 2009 and has since been adopted by a number of global technology leaders, including IBM and NTT Com, as the technology base for their enterprise cloud offerings. Red Hat Enterprise Virtualization, designed for the demands of the cloud, aims to create a secure, scalable environment for sharing resources among multiple users and organizations and for managing them simply and flexibly.

NTT Com, an original Red Hat Enterprise Virtualization beta customer, worked with Red Hat during the development of the KVM-based virtualization platform. The companies continue this collaboration today with NTT Com's selection of the Red Hat Enterprise Virtualization platform for its pioneering commercial cloud service.

“Red Hat Enterprise Virtualization provides the high availability, reliability, security and scalability that we desired for the foundation of our new cloud offering,” said Masato Minamisawa, executive manager of IP Technology Department, Business Network Services Division at NTT Communications. “We believe that Red Hat Enterprise Virtualization is the efficient virtualization technology to run the workloads that our enterprise customers will deploy on our cloud service today.”

“Every cloud needs a secure, scalable and robust foundational virtualization layer, and we believe that Red Hat Enterprise Virtualization offers these benefits for cloud environments today,” said Scott Crenshaw, vice president and general manager, Cloud Business Unit at Red Hat. “NTT Com's selection of our virtualization platform for its innovative new cloud service further establishes Red Hat Enterprise Virtualization as a compelling, enterprise-ready virtualization and cloud solution. We're also excited to expand our Premier Certified Cloud Provider Program today with the addition of NTT as a new cloud partner.”

NTT Com's new cloud offering is available today. For more information, visit www.ntt.com/saas/biz-hosting-basic/.

For more information about Red Hat and cloud computing, visit www.redhat.com/solutions/cloud.

: APAC , For Servers , Geography , Industry , Media + Technology , Red Hat + JBoss Solutions , Red Hat Enterprise Linux , Red Hat Enterprise Linux 5 , Red Hat Enterprise Linux Advanced Platform , Red Hat Enterprise Virtualization , Red Hat Solutions , Telco , Virtualization

IBM Case Study

Customer: Corenet

Industry: Telecommunications

Deployment country: Finland

Solution: Autonomic Computing, Business Resiliency, Linux, Managing Business Infrastructure, Service Management, Systems & Network Management

IBM Business Partner: Red Hat

Overview Corenet Oy specializes in network monitoring and management services, as well as data communications solutions for enterprises, government bodies and Information and Communication Technology (ICT) integrators.

Business need:
Challenged to monitor various IT infrastructure components in its customers’ networks, Corenet needed to consolidate its management information so it could resolve problems more quickly. As a result, the company hoped to provide faster service to customers and become more competitive within its native country of Finland.

Solution:
Corenet deployed IBM Tivoli® Netcool® software to consolidate, correlate, filter and enrich events so that its staff could focus only on relevant events. It uses IBM Tivoli Network Manager IP Edition software to perform automatic root-cause analysis based on network topology, and it relies on IBM Tivoli Netcool/Proviso software to handle performance management.

Benefits:
Enables quicker information retrieval with a single, consolidated browser-based interface; Avoids heavy software modifications with off-the-shelf type functionality; Cost-effectively and quickly develops solutions to address customer needs and integrate with external systems; Helps Corenet provide faster services to customers

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: EMEA , Geography , IBM , Industry , Partner , Red Hat + JBoss Solutions , Red Hat Enterprise Linux , Red Hat Solutions , Telco

FAST FACTS

Customer: Manx Telecom – part of O2 and the Telefónica group of companies

Industry: Data Centre & Global Telecommunications Solutions

Geography: Isle of Man

Business Challenge: Needed a reliable, high-performing, flexible platform to deliver an optimized enterprise platform to customers

Migration path: Microsoft Server 2003 to Red Hat Enterprise Linux Advanced Platform, including clustering and file system technologies

Solution: Utilized Red Hat Enterprise Linux Advanced Platform, after migrating from Microsoft Server 2003, to provide its customers with a cost-effective solution with 99.999% uptime

Software: Red Hat Enterprise Linux Advanced Platform, including built-in clustering and file system technologies, Red Hat Training, and Red Hat Consulting

Hardware: HP, Cisco, Nokia Checkpoint, Zeus ZXTM

Benefits: Achieved superior performance on the managed service platforms. Delivered enhanced stability, resiliency, and flexibility of platform equipment and by doing so, enabled the company to offer cost-effective, flexible solutions to its customers

"In the telecommunications world, users expect ‘dial-tone’ reliability and a user experience that is second to none. We were impressed by Red Hat's reliability, ease-of-use and speed of applications on the platform that completely outperformed the previous solution. We have also realised numerous savings in terms of power, hardware support costs, and licensing costs."

--Stephen Trimble, Enterprise Hosting & Solutions Technical Manager, Manx Telecom

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: APAC , Geography , HP , Industry , Microsoft to RHEL , Partner , Red Hat + JBoss Solutions , Red Hat Cluster Suite , Red Hat Consulting , Red Hat Consulting Customers , Red Hat Enterprise Linux , Red Hat Enterprise Linux Advanced Platform , Red Hat Global File System , Red Hat Solutions , RHEL Migration Path , Telco

FAST FACTS

Customer: Prairie Grove Telephone Company (PG Telco)

Red Hat Partner: Zmanda

Industry: Telecommunications (PG Telco); Backup and Archival Software (Zmanda)

Geography: Prairie Grove, Arkansas (PG Telco); Sunnyvale, CA (Zmanda)

Business Challenge: Regional rural telecom company needed an enterprise-class backup and recovery system to ensure business continuity, and a reliable and scalable operating system that would prevent the servers from crashing

Software: Amanda Enterprise 3.0 open source backup and recovery solution from Zmanda; Red Hat Enterprise Linux 5

Hardware: Intel-based Dell PowerEdge servers, Dell EqualLogic Enterprise-Class Virtualized iSCSI SAN

Migration path: CentOS to Red Hat Enterprise Linux

Benefits: Zmanda’s Amanda Enterprise ensures that PG Telco data is regularly backed up and archived; the rock-solid reliability, stability, and enterprise-class support for the underlying Red Hat Enterprise Linux operating system ensures that servers running Amanda as well as other mission-critical applications are always available

Moving to Red Hat Enterprise Linux has made the biggest difference in our ability to keep our servers up and available. There’s nothing wrong with running CentOS at home. But for business? No. We need the enterprise support. From now on, everything will be Red Hat Enterprise Linux.”
-Scott Griffin, systems engineer, PG Telco

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: Consumer , Geography , Industry , North America , Partner , Red Hat + JBoss Solutions , Red Hat Enterprise Linux , Red Hat Enterprise Linux 5 , Red Hat Ready ISVs , Red Hat Solutions , RHEL Migration Path , Telco

FAST FACTS:

Company: Guangdong Telecom: BizNavigator

Geography: APAC: China

Industry: Telecom

Business Challenge: With continuous development of the BizNavigator platform, Guangdong Telecom needed to expand the capacity of the Internet Data Center (IDC) deployed in Guangdong, so that it would support more than 10 function modules, including Office Automation, Inventory Management, Network-based Anti-virus System and Enterprise Messaging

Solution: Guangdong Telecom deployed Red Hat Enterprise Linux 5 Advanced Platform on Dell PowerEdge 2950MLK servers based on Quad-Core Intel Xeon 5400 series processors

Software: Red Hat Enterprise Linux 5 Advanced Platform

Hardware: Dell PowerEdge 2950MLK servers based on Quad-core Intel Xeon processor 5400 series

Benefits: Reduced the probability of single point of failure, and improved the availability and manageability of the entire cluster system; saved even greater energy consumptions, and hence would reduce operational cost.

Download the Full Case Study at Intel.com

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: APAC , Dell , Geography , Industry , Intel , Media + Technology , Partner , Red Hat + JBoss Solutions , Red Hat Enterprise Linux , Red Hat Enterprise Linux 5 , Telco

COMPANY: Verizon Communications Inc.

INNOVATION AWARD CATEGORY: Optimized Systems

INDUSTRY: Telecom; Broadband, Wireless, Wireline

GEOGRAPHY: North America

BUSINESS CHALLENGE: Needed a reliable and cost effective solution for its SAP and PeopleSoft Enterprise Resource Planning applications that would scale with its growing computing infrastructure

MIGRATION PATH: UNIX-based SMP platform to Red Hat Enterprise Linux

SOFTWARE: Red Hat Enterprise Linux Advanced Platform, Red Hat Network Satellite, SAP, PeopleSoft, Oracle RAC

HARDWARE: 300 Dell and HP servers

BENEFITS: Reduced costs, improved performance, increased ability to scale and prepared for future growth, increased energy conservation efforts

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: Consumer , Dell , Geography , HP , Industry , Intel , International , Media + Technology , Oracle , Partner , Red Hat + JBoss Solutions , Red Hat Cluster Suite , Red Hat Enterprise Linux , Red Hat Enterprise Linux 5 , Red Hat Innovation Awards , Red Hat Network , Red Hat Network Satellite , RHEL Migration Path , SAP , Telco , UNIX to RHEL

FAST FACTS

Company: Covad Communications Group Inc.

Industry: Telecommunications

Geography: San Jose, California

Business Challenge: Transition from inflexible and costly proprietary middleware software and hardware to JBoss Enterprise Middleware to cut costs while speeding new broadband/VoIP products to market

Software: JBoss Enterprise Application Platform, JBoss Operations Network

Hardware: x86 system

Benefits: Reduce costs by more than $500,000 annually in hardware and software support; enabled cost-effective modernization of service-oriented architecture (SOA); improved performance of existing systems; reduced time-to-market of new products.

“In the current challenging economic situation, it is all the more important for Covad to retain its edge in automated Operations Support Systems while reducing the software support costs. We needed to modernize our SOA and roll out new products, all the while doing a new software rollout every six weeks and maintaining 99.9% uptime. That’s why we love JBOSS – it allows us to do more with less.”
- Unmesh Kulkarni, Director of Software Architecture and Delivery, Covad Communications Group, Inc.

Download the case study [PDF]

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: Geography , Industry , JBoss Enterprise Application Platform , JBoss Enterprise Middleware , JBoss on Microsoft Windows , JBoss Operating System , JBoss Operations Network , North America , Telco

Companies: Advent Conferencing and CITYTECH

Industry: Conferencing/ Services/Technology

Geography: Chicago

Business Challenge: Needed to differentiate itself from the competition in a commodity marketplace.

Software: JBoss Enterprise Application Platform Including: JBoss Seam Framework, JBoss Messaging and JBoss Cache, JBoss jBPM Framework

Benefits: Increased sales by offering a more flexible and customized service; Boosted customer satisfaction by improving provisioning and billing procedures; streamlined internal processes and cut operational costs through integrating customer relationship management, business process management, and accounting systems.

“With an award-winning organization like Red Hat behind us, and world-class technology like JBoss to leverage for our solutions, we are primed for success,” said Matt Van Bergan, chief technology officer, CITYTECH.

“CITYTECH listens to my needs, and is very creative about coming back with ideas, they speak in terms that make me confident they understand my business, and are completely focused on making Advent successful.” – Mike Swimelar, president, Advent Conferencing

See CITYTECH in the Press: Enterprise Management Quarterly

Download the case study [PDF]

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: Geography , Industry , JBoss Advanced Business Partner , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss jBPM , JBoss Operating System , JBoss Seam , Media + Technology , North America , Partner , Proprietary to JBoss , Small/Medium Business , Telco

Delivered Value Winner: Nortel

Submitted by: Ernest Szeideman

Vertical: Telecommunications

Geography: International

Website: www.nortel.com

Company Background

By linking hundreds of millions of users the world over, Nortel is a recognized leader in delivering the communications capabilities that make its promise of "business made simple" a reality. Based in Toronto, Nortel provides enterprises and service providers in more than 150 countries with the next-generation technologies they need to support their multimedia and business-critical network applications. Nortel technologies help eliminate barriers to efficiency, speed, and performance by simplifying networks and connecting people to their information-whenever and wherever they need it.

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: APAC , Dell , EMEA , Geography , HP , International , Latin America , North America , Oracle , Red Hat Consulting , Red Hat Enterprise Linux , Red Hat Innovation Awards , Red Hat Network , Red Hat Network Satellite , Red Hat Support Services , RHEL Migration Path , Success Story Videos , Technical Account Manager , Telco , UNIX to RHEL

Raleigh, NC – June 3, 2025 – Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source solutions, today announced that Cybercity, a leading Danish broadband supplier and part of the Telenor group, has chosen to use the JBoss Enterprise SOA Platform for system integration and middleware. The JBoss solution is expected to significantly reduce Cybercity's total cost of ownership (TCO).In selecting an SOA solution, Cybercity initially evaluated Oracle Fusion, BEA WebLogic and JBoss solutions.

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: EMEA , Geography , International , JBoss Enterprise SOA Platform , Migration Path to JBoss , Telco , WebLogic to JBoss

Red Hat Enterprise Linux and JBoss Application Server create ideal combination for SAP and other business-critical applications

RALEIGH, NC — August 14, 2025 — Red Hat (NYSE: RHT), the world's leading provider of open source solutions, today announced that Swisscom IT Services, a subsidiary of the biggest Swiss telecommunications provider, is relying on the full suite of Red Hat solutions for its standardized Linux infrastructure. Red Hat Enterprise Linux, Red Hat Cluster Suite, JBoss Enterprise Platform and additional Red Hat technologies are currently used by Swisscom IT Services as the platform for its "Simply Managed Linux" (SIMLUX) infrastructure, the highly flexible and effective infrastructure for the company's data centres. Using SIMLUX, Swisscom supplies outsourcing services to more than 50 customers.

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: EMEA , Geography , International , JBoss Enterprise Application Platform , JBoss on RHEL , Red Hat Cluster Suite , SAP , Telco

AIS turns to Red Hat Enterprise Linux for its Value-added Service Control Point System

Raleigh, NC - April 3, 2025 - Red Hat (NYSE: RHT), the world's leading provider of open source solutions, today announced that Advanced Info Service Public Company Limited (AIS), a mobile communications company in Thailand, has chosen Red Hat for its reliable, high-performing and cost-effective solutions.

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: EMEA , Geography , International , JBoss on RHEL , Telco

Category: Business Process Auotmation

Winner:Helio/SK Telecom

Submitted by: Junwon Lee, Manager, Convergence and Internet R&D Center, SK Telecom

Industry: Telecommunications

Geography: Korea/USA

Overview
SK Telecom (www.sktelecom.com), Korea's leading wireless telecommunications services provider, and Helio (www.helio.com), an advanced U.S. mobile service provider, were selected for their use of JBoss Enterprise Application Platform and JBoss jBPM to build and streamline its wireless data portal (WDP). After deploying Red Hat solutions, Helio quickly experienced cost reductions. Operational savings amounted to 50 percent monthly and the company experienced a 90 percent reduction in commercial software and licensing costs.

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: APAC , Geography , Industry , International , JBoss Innovation Awards , JBoss jBPM , Media + Technology , Red Hat + JBoss Solutions , Red Hat Support Services , RHEL Migration Path , Success Story Videos , Telco , UNIX to RHEL

Industry: Services


Geography: Switzerland


Opportunity: Swisscom IT Services needed to create a standardised and stable operating system environment to host outsourced services for its customers. The company also wanted to simplify the provisioning and allocation of new servers by creating an automated staging infrastructure.


Solution: Hardware: IBM Blade servers
Software: Simple Managed Linux (SIMLUX) including Red Hat Enterprise Linux 5 with virtualization, Red Hat Cluster Suite, Red Hat Satellite Server, JBoss Enterprise Application Server


Benefits:

• Swisscom IT Services now has a highly stable standardised Linux platform called Simply Managed Linux (SIMLUX).


• The solution, combining Red Hat and JBoss solutions, delivers simple management through the reliable Red Hat subscription model.


• The solution also delivers top price-performance ratios for Swisscom IT Services.

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: EMEA , Geography , IBM , International , JBoss Enterprise Application Platform , JBoss on RHEL , Red Hat Enterprise Linux 5 , Red Hat Global File System , Telco , Virtualization