Red Hat Customer Stories

FAST FACTS

Customer: Seedco (www.seedco.org)

Industry: Philanthropy, not-for-profit organizations

Geography: New York

Business Challenge: An aging, inflexible legacy system could no longer support Seedco's highly successful EarnBenefits program that helps low-income workers access a range of public and private benefits and work supports.

Solution: A web-based application built using JBoss Enterprise Middleware running on Red Hat Enterprise Linux.

Software: JBoss Enterprise Middleware, JBoss Enterprise Business Rules Management System, Hibernate Framework, JBoss Seam Framework and Red Hat Enterprise Linux

Hardware: Industry-standard Intel-based x86 servers

Benefits: The new application allowed Seedco to streamline the process of determining eligibility and accelerate access to benefits by qualified individuals. The solution also contributed to the organization's bottom line, as other non-profit organizations are licensing the software solution to use in their own benefits programs.

“JBoss Enterprise Middleware is an extremely sophisticated technology that can be used to address almost every kind of enterprise problem. I really don't see any other offering that competes with it.”
-- Jake Kirby, Vice President of Information Technology, Seedco

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: Financial Services , Geography , Government , Industry , JBoss Enterprise BRMS , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss on RHEL , JBoss Seam , North America , Red Hat + JBoss Solutions , Red Hat Enterprise Linux , Red Hat Solutions , Small/Medium Business

2010 JBoss Innovation Award Winner: Carved Out Costs

Company: Administración Nacional de la Seguridad Social (ANSES)

Industry: Government

Geography: Argentina

Business Challenge: Argentina’s ANSES needed a way for non-IT users to create, modify, prioritize, and manage the business rules that keep the agency’s IT systems current with ever-changing laws, judicial decisions, and court judgments governing the country’s social security program

Solution: ANSES chose JBoss Enterprise Middleware to build its Business Rules Generation Assistant (or APRN, for the Spanish equivalent acronym) for facilitating rules management between the transactional systems and operational and historical data sources

Software: JBoss Enterprise Application Platform, JBoss Seam Framework, JBoss Rules, JBoss Business Rules Management System (BRMS), JBoss Data Services Platform, Red Hat Enterprise Linux,IBM DB2, SQL Server, Microsoft Windows, Sun Solaris 10

Hardware: IBM System z mainframe; Sun M9000 ; 250 industry-standard x86 servers

Benefits: By using JBoss Enterprise Middleware for authoring, organizing, prioritizing, and simulating rules between the transactional systems and operational and historical data sources, ANSES was able to empower its business users and institutionalize organizational knowledge to ensure consistent enforcement of laws and rules. With more than 50 applications in production, ANSES is creating initiatives to support its business with open architectures, moving away from closed legacy systems that cost yearly more than two million dollars to operate.

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: Geography , Government , Industry , JBoss Enterprise Application Platform , JBoss Enterprise BRMS , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Innovation Awards , JBoss Seam , Latin America , MetaMatrix Data Services , Red Hat + JBoss: The Innovation Awards

FAST FACTS

Company: Michigan Millers Mutual Insurance Company

Industry: P&C Insurance

Geography: Lansing, MI

Business Challenge: Needed to integrate a new policy management system with back-end legacy applications

Solution: JBoss Enterprise Application Platform, JBoss Rules, JBoss Seam, JBoss jBPM, JBoss Richfaces, Hibernate

Benefits: Cut development costs in half, reduced development time, increased employee productivity, and achieved greater stability

“I put my job on the line that JBoss would work, and I’ve actually benefited from that, given how many advantages we’ve gained from it. We’ve now done more than a dozen code releases based on JBoss and I’m very satisfied with my decision.”
–Gary Smith, manager of application development, Michigan Millers Mutual Insurance Company

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: Geography , Industry , Insurance , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Hibernate , JBoss jBPM , JBoss Seam , JBoss.org to JBoss , North America

FAST FACTS

Industry: Local Government

Geography: United Kingdom

Business Challenge: Camden Council’s disparate data silos were restricting the customer service experience for its planning application process

Migration Path: Multiple databases, including: CRM - Lagan frontline; Tagish iCasework - self service e-forms and case management, both available on Oracle 9.2, Framework-i; Social care application, data available on CSV Files extracted from the system, and Northgate Housing application, data exposed by Web services provided by supplier

Solution: Camden Council implemented JBoss Enterprise Data Services with the help and guidance of Red Hat Consulting to integrate disparate data silos and greatly enhance the customer experience

Software: JBoss Enterprise Data Services Platform (based on the MetaMatrix technology), JBoss Seam, JBoss Hibernate

Benefits: Reduced project cost by approximately 80 percent, reduced enquiry time by two thirds, and improved customer satisfaction

"The knowledge transfer that occurred during our site engagement means my internal team knows more about the technology and how to use it effectively. This component added value to our consulting purchase and lasted long after the consultant had left."
- Francois Mounier, integration and development manager, corporate ICT, Camden Council

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: EMEA , Geography , Government , Industry , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss Seam , MetaMatrix Data Services

COMPANY: Union Bank, N.A.

CATEGORY: Superior Alternatives

INDUSTRY: Financial Services

GEOGRAPHY: Headquarters: San Francisco, CA

BUSINESS CHALLENGE: An aging and costly IT infrastructure was impeding the ability of Union Bank to scale to growth and respond agilely to changing market dynamics

MIGRATION PATH: UNIX™ on high-end RISC machines to Red Hat Enterprise Linux running on Intel Xeon based HP servers; Websphere to JBoss Enterprise Application Platform.

SOFTWARE: Red Hat Enterprise Linux™, Red Hat Network Satellite, JBoss Enterprise Application Platform™, JBoss Seam, JBoss Hibernate, Red Hat Consulting

HARDWARE: More than 150 Intel™ Xeon™ processor-based HP ProLiant servers

BENEFITS: Improved reliability and scalability, cut costs, and delivered new financial services and products to market faster

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: AIX to RHEL , Consumer , Financial Services , Geography , HP , IBM WebSphere to JBoss , Industry , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss Innovation Awards , JBoss on RHEL , JBoss Operating System , JBoss Seam , JBoss Training , Migration Path to JBoss , North America , Partner , Red Hat + JBoss Solutions , Red Hat + JBoss: The Innovation Awards , Red Hat Consulting , Red Hat Enterprise Linux , Red Hat Enterprise Linux 5 , Red Hat Innovation Awards , Red Hat Network , Red Hat Network Satellite , Red Hat Solutions , Red Hat Systems Management , Red Hat Training , RHEL Migration Path , UNIX to RHEL

COMPANIES: Harvard Business Publishing (HBP) and Rivet Logic

CATEGORY: Optimized Systems

INDUSTRY: Publishing

GEOGRAPHY: Cambridge, Massachusetts

BUSINESS CHALLENGE: The HBP's ability to get new products to market and the quality of the customer experience at its e-commerce site were hindered by a proprietary operating system, a difficult-to-use legacy content management system (CMS), and inflexible customer-facing Web applications, which were negatively impacting the HBP's revenues and limiting growth

MIGRATION PATH: From a proprietary operating system running a proprietary legacy CMS application to Red Hat Enterprise Linux and JBoss Enterprise Application Platform running the Alfresco Content Management System

SOFTWARE: Red Hat Enterprise Linux, JBoss Enterprise Application Platform and Frameworks including JBoss Seam, JBoss Hibernate, jBPM, Oracle Database, and Alfresco's open source Content Management System

HARDWARE: Intel™ Xeon™ processor-based Dell™ 2950 multicore servers

BENEFITS: Increased employee productivity, lowered IT operational costs, and increased Web site traffic and e-commerce transactions

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: Consumer , Dell , Education , Geography , Industry , Intel , JBoss Advanced Business Partner , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss Innovation Awards , JBoss jBPM , JBoss on RHEL , JBoss Operating System , JBoss Seam , North America , Partner , Red Hat Enterprise Linux , Red Hat Enterprise Linux 5 , Red Hat Innovation Awards

FAST FACTS

Industry: Transportation

Geography: Singapore

Business Challenge: Provide an alternative channel for taxi booking to alleviate phone call booking overload during peak periods

Solution: Short Message Service (SMS) booking system developed on JBoss Enterprise Application Platform and JBoss Seam

Benefits: Allows customers to book a taxi anytime, anywhere using SMS in just 30 seconds, which means less waiting time for customers and more booking jobs for cab drivers

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: APAC , Consumer , Geography , Industry , International , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss on RHEL , JBoss Operating System , JBoss Seam , Migration Path to JBoss , Transportation

FAST FACTS

Company: MedQuist Inc.

Industry: Clinical Documentation Workflow Solutions

Geography: Mount Laurel, New Jersey

Business Challenge: Enabling a rapidly growing, high-volume, 24x7 business, through the creation of an agile and highly productive development environment for building and running mission-critical applications.

Software: JBoss Enterprise Application Platform, Red Hat Enterprise Linux

Hardware: x86 servers

Migration Path: From many database centric Windows platform components towards a SOA enterprise architecture providing service orchestration, platform independence and loose coupling of coarse-grained application modules. The latter allows for an evolutionary approach to re-platforming of a very large enterprise system without a large up-front cost and significant business risk.

Benefits: A highly productive, flexible and robust application development environment that enables MedQuist to proficiently produce innovative functionality for customer-facing solutions and to quickly take advantage of newly acquired applications by efficiently integrating them into its DocQment Enterprise Platform.

“Our applications are mission critical and absolutely need to be available 24x7. Red Hat’s JBoss and Red Hat Enterprise Linux products just work, enabling us to focus on building industry-leading software, which in turn helps our customers reduce their costs and improve patient care.”
– Dan Garnett, Vice President of Product Development, MedQuist.

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: Geography , Healthcare , Industry , International , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss on RHEL , JBoss Operating System , JBoss Seam , Media + Technology , Microsoft to RHEL , North America , Red Hat + JBoss Solutions , RHEL Migration Path

FAST FACTS

Industry: Financial Services

Geography: Slovenia

Business Challenge: Banka Koper chose to build its new online banking solution, Banka IN, on Red Hat’s open source platform to avoid vendor lock-in, enable in-house innovation, and because the Red Hat solution offered easy integration, greater efficiency, and better performance.

Migration Path: Proprietary Platform to Red Hat Enterprise Linux and JBoss Enterprise Middleware

Software: Red Hat Enterprise Linux 5.2, JBoss Enterprise Application Platform 4.3, including JBoss Seam, Alfresco Content Management System, and IBM DB2.

Hardware: HP BladeSystem

Benefits: Reduced operational costs, and enabled easy integration, faster development time, and in-house innovation

“Red Hat’s open source platform is the right solution for Banka Koper. It is in line with our business strategy to become independent of any technology platform and allows us to develop our own solutions and stay at the forefront of technology innovation,”
-Mojca Plahuta, director of Information Technology Division, Banka Koper

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: EMEA , Financial Services , Geography , Industry , International , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Seam , Red Hat + JBoss Solutions , RHEL Migration Path , UNIX to RHEL

Organization increases ability to handle mission-critical educational demands utilizing JBoss Enterprise Middleware

RALEIGH, NC - April 28, 2025 - Red Hat (NYSE: RHT), the world's leading provider of open source solutions, today announced that the Brazilian National Institute of Educational Research and Studies (Inep), has migrated its applications to a full suite of JBoss Enterprise Middleware technology, including the JBoss Enterprise Application and Portal Platforms. Since beginning its migration to JBoss solutions, Inep has increased scalability, performance and stability for its mission-critical applications.

Inep, a Federal Institution linked to the Education Ministry of Brazil (MEC), manages the data and results from educational studies, research and evaluations related to the Brazilian Educational System. It is also responsible for the National High School Brazilian Exam (ENEM), which had over one million online registrations in 2008. After regularly encountering IT issues that required reconfiguring Inep's system, the organization decided that the performance and scalability of its complex IT architecture must be increased to better execute daily tasks.

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: Education , Geography , Government , Industry , International , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Enterprise Portal Platform , JBoss Operations Network , JBoss Seam , Latin America

FAST FACTS

Company: EnerNOC

Industry: Energy

Geography: North America

Business Challenge: Improving the efficiency of its demand-response network that helps manage energy supply and demand

Software: Red Hat Enterprise Linux, JBoss Enterprise Middleware

Benefits: Streamlined the complex workflows involved in aligning the needs of utilities/grid operators to avoid blackouts during peak energy-consumption times and the desire of energy users to generate revenues through better managing their energy use.

“It would be very difficult for us to compete successfully without jBPM. We could not deliver our solutions nearly as efficiently and cost-effectively in this extremely aggressive market without it.”
–Ed Kusnitz, lead platform engineer, EnerNOC

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: Amentra Customers , Industry , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss Hibernate , JBoss jBPM , JBoss on RHEL , JBoss Operating System , JBoss Seam , North America , Red Hat + JBoss Solutions , Red Hat Consulting , Utilities: Oil, Gas, Electric

Companies: Advent Conferencing and CITYTECH

Industry: Conferencing/ Services/Technology

Geography: Chicago

Business Challenge: Needed to differentiate itself from the competition in a commodity marketplace.

Software: JBoss Enterprise Application Platform Including: JBoss Seam Framework, JBoss Messaging and JBoss Cache, JBoss jBPM Framework

Benefits: Increased sales by offering a more flexible and customized service; Boosted customer satisfaction by improving provisioning and billing procedures; streamlined internal processes and cut operational costs through integrating customer relationship management, business process management, and accounting systems.

“With an award-winning organization like Red Hat behind us, and world-class technology like JBoss to leverage for our solutions, we are primed for success,” said Matt Van Bergan, chief technology officer, CITYTECH.

“CITYTECH listens to my needs, and is very creative about coming back with ideas, they speak in terms that make me confident they understand my business, and are completely focused on making Advent successful.” – Mike Swimelar, president, Advent Conferencing

See CITYTECH in the Press: Enterprise Management Quarterly

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: Geography , Industry , JBoss Advanced Business Partner , JBoss Enterprise Application Platform , JBoss Enterprise Frameworks , JBoss Enterprise Middleware , JBoss Enterprise Platforms , JBoss jBPM , JBoss Operating System , JBoss Seam , Media + Technology , North America , Partner , Proprietary to JBoss , Small/Medium Business , Telco

Experiences 500 percent increase in website capacity after implementing Red Hat and JBoss technologies

Raleigh NC – February 13, 2025 – Red Hat (NYSE: RHT), the world’s leading provider of open source solutions, today announced that The Decurion Corporation, a real estate and movie exhibition corporation, has achieved success with a full suite of Red Hat solutions. Since implementing JBoss Enterprise Application Platform, Red Hat Enterprise Linux and Red Hat Global File System for Decurion's ArcLight Cinemas website, the company has experienced enhanced support and increased performance, scalability and cost-effectiveness.

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: Consumer , Geography , HP , JBoss Enterprise Application Platform , JBoss Enterprise Middleware , JBoss Hibernate , JBoss on Microsoft Windows , JBoss Seam , North America , Proprietary to JBoss , Small/Medium Business

Customer: Incentive Logic

Industry: Performance-based rewards solutions

Geography: Scottsdale, Arizona

Opportunity: Transforming the infrastructure for increased scalability and agility.

Solution: The JBoss Enterprise Application Platform and an interactive, hands-on workshop

Software: JBoss Enterprise Application Server, JBoss Seam, JBoss Hibernate

Migration Path: Pearl-based environment to JBoss Enterprise Application Platform

Benefits: Faster development, greater scalability and “Ignited Performance”

“We have a very smart, fast-moving team and had set very aggressive deadlines for
taking our designs and re-factoring them in JBoss. “Instructor-led or classroom training wasn’t going to work. We needed someone who had detailed
knowledge of the entire platform, as well as of the specific applications and who could
go shoulder-to-shoulder as we tore into the code.”
- Frank Gartland, Vice President, Solution Strategy and Development, Incentive Logic.

Read Their Story

: JBoss Consulting Customers , JBoss Enterprise Application Platform , JBoss Enterprise Middleware , JBoss Enterprise SOA Platform , JBoss Hibernate , JBoss Seam , JBoss Training , Media + Technology , Migration Path to JBoss , North America , Proprietary to JBoss , Red Hat Consulting

Category: Increased ROI
Winner: Alintec
Industry: Tech and Government
Geography: Milan, Italy

Overview
Alintec (www.alintec.it) (previously Politecnico Innovazione), a non-profit consortium promoting technological innovation within SMEs and public institutions and technology transfer between academia and industry in Europe, was selected following the high return on investment (ROI) it achieved after the implementation of multiple JBoss technologies within its Internet-based Library Management System (LMS) for the Province of Bergamo. The JBoss-based solution increased library loan rates by more than 25 percent and the frequency of inter-library loans by over 30 percent. Overall, it has positively impacted the end-user experience in terms of speed and ease-of-use.

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: EMEA , Geography , Government , International , JBoss Enterprise Application Platform , JBoss Hibernate , JBoss Innovation Awards , JBoss on Microsoft Windows , JBoss Seam , Media + Technology , Partner , Success Story Videos

2008 JBOSS INNOVATOR OF THE YEAR

Category: Ecosystem

Winner: Rivet Logic Corporation

Submitted by: Mike Vertal, CEO/President/Owner

Industry: Rivet = Technology Partner / Kaplan = Education

Geography: Reston, VA

Overview
Rivet Logic, a provider of professional services focused on open source solutions, and Kaplan Test Prep and Admissions, a premier provider of educational and career services for individuals, schools and businesses, were selected for their use of Alfresco's content management platform in support of the upgrade of Kaplan's online presence from a legacy system to a JBoss-centric solution. The teams employed JBoss Seam (and Facelets), JBoss Application Server, Hibernate and jBPM to create a next-generation platform for the www.kaptest.com site that can deliver personalized applications and dynamic, targeted content. The results include a 26x performance improvement over the legacy content authoring/delivery system, much faster page load times and a "fresher" web presence for Kaplan Test Prep and Admissions.

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: Education , Geography , JBoss Enterprise Application Platform , JBoss Innovation Awards , JBoss on RHEL , JBoss Seam , Media + Technology , North America , Red Hat Support Services

Category: Emerging and Leading Edge Technologies
Winner:Big Lots
Submitted by: Big Lots Application Architecture Team
Industry: Retail
Geography: Columbus, OH

Overview
Big Lots used the JBoss Enterprise Application Platform and JBoss Seam to develop and implement an interactive Inventory Management System usable across a variety of devices (Point-of-Sale, mobile handheld, and back-office server) in 705 retail stores across the US (rollout to its fleet of approximately 1,350 stores will complete in 2008). The Inventory Management System is part of a multi-year store technology refresh project. Thus far, the changes have resulted in increased productivity at the front end, improved customer experience, and improved ability to respond to future business initiatives.

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: Consumer , JBoss Consulting Customers , JBoss Enterprise Application Platform , JBoss Innovation Awards , JBoss on Microsoft Windows , JBoss Operating System , JBoss Seam , Migration Path to JBoss , North America , Red Hat Support Services